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MassMutual Coverpath

Coverpath* is MassMutual’s new online term and whole life insurance platform that provides brokers and clients with an end-to-end digital experience. This page will provide you with information on product availability, underwriting, resources and how to obtain access to the system.
*Note: Coverpath is not available in NY and PR. Disability products are not available through Coverpath.

Illustrations

Illustrations can be generated on the Coverpath site. After completing the quote page, a personal email will populate which will include a link to the quote you prepared.

Products & Features

Coverpath is continuously expanding functionality and eligibility scope.  It’s important to refer to the most up to date eligibility requirements as not all products and riders are yet available through this platform.  
Click here for particulars on Coverpath product availability and details on ideal prospects for fluidless underwriting.

Due to changes in Section 7702, the insurance industry has been prompted to make product updates.  MassMutual’s new Whole Life 10Pay product will launch this summer and it will only be available through Coverpath.  Product details will be shared as soon as available. 

Underwriting

Coverpath provides clients with a seamless digital experience.  However, since it is more client centered, only high level underwriting updates are provided to the broker. Our New Business department is unable to see real time updates and all questions would be directed to the Coverpath support team. Click here for a guide to understanding the differences between Coverpath and EZ-App.    

Obtaining Access & Browser Compatibility

If you are a contracted broker with our agency and don't have access to Coverpath, please complete this fillable form and return to Dawn Borrelli at dborrelli@fifthavenuefinancial.com  You will need your MassMutual AA ID (Producer Code).  If you need assistance obtaining this information, please email us at salesandmarketing@fifthavefinancial.com.  Coverpath access is governed by MassMutual's instance of Okta, a single sign on (SSO) access management application. If you don't have a MassMutual Okta account established, please contact out IT department at 212-536-8770.  Please have your MassMutual AA ID# readily available.  Proxy access can also be provided to your supporting staff.

For brokers, Coverpath works best on Chrome and Microsoft Edge.  In addition to working on your desktop, laptop or tablet, you can also access Coverpath on your mobile phone.  Coverpath works for clients across these browser types: Chrome, Firefox, Safari and Microsoft Edge. 

Coverpath Training

You can sign up for a live training session here. Each session is about 50 minutes and includes time for questions.

Coverpath Support

Coverpath has many marketing tools and resources in their Advisor Hub and Help Center.  Below are the links and support contact information.
Advisor Hub: https://hub.coverpath.com/
Help Center: https://help.coverpath.com/hc/en-us
Email: support@coverpath.com
Phone: 1.866.957.5347
 
For more information on Coverpath, please contact your dedicated Brokerage Director or email us at salesandmarketing@fifthavefinancial.com